Return Policy

At NST Furniture, we are committed to providing a safe and reliable shopping experience. Below are the terms and conditions governing exchange and return requests:

• Allowed Period:
  You may request an exchange or return within 14 days from the date of receiving the product.

• Product Condition:
  The product must be returned in its original condition as delivered.

Refund Process:

• Cancellation before delivery: The full amount will be refunded within 7 days from the request date via the website.
  
  

• Return after delivery: The product will be inspected first, then the refund will be processed within 7 days from approval of the request via bank transfer.
  
  

Important Notes:

• Refunds are issued using the original payment method.
  
  

• Shipping fees will be deducted from the refunded amount in case of returns after delivery.
  
  

Custom Orders:
Products manufactured with custom sizes or specifications cannot be returned or exchanged as long as they match the agreed-upon requirements.